Awsome service! Have dealt with them for 5 years now and love their prices, service and honesty.

I live in a section of Albrightsville that's been having MASSIVE problems with people speeding, blowing stop signs and just generally being jerks on the roadways. I'm glad to say that every single AOK truck I've seen so far has been driven with care, respect and concern for the community. It may seem like a small detail, but as a Veteran and First Responder, attention to detail goes a long way.

Excellent service, work, pricing. Prompt, friendly, courteous, and professional. AOK installed a replacement heat pump for me. The service and unit far exceeded expectation. I had 2 additional estimates for this service. One was more than double the price quote of AOK, the other within a few hundred dollars. I chose AOK because they were on time for estimate, friendly, prompt in responses to my questions, quick install schedule, locally owned and operated, and recommended by others. I made the correct choice and will use them again and do recommend them to others.

The guys from aok came out to fix my attic lights they were amazing on time and very quick and efficient

Used AOK for the first time to diagnose why our mini split units weren’t blowing heat. They came out the next day and were able to figure out a valve was turned the wrong way and there was a minor slow leak at a cap. Were in and out in 45 minutes. My only issue is with price transparency. I was told it was a certain rate for the first hour and then a different rate for every hour after. My invoice only has a total amount almost double the first hourly rate but not what else I was being charged for besides the labor (to my knowledge they didn’t do anything besides turn the valve, tighten the cap and watch the unit to make sure it wasn’t leaking and was blowing heat). In the future I would be more mindful of this and ask for a more detailed invoice so I know what I’m being charged for.

Our experience with AOK Heating, Air Conditioning & Electrical had a frustrating start, but the level of customer service they provided ultimately made the difference. During the installation of our new system, several furnaces had to be installed due to faulty equipment from their supplier. Even after the supplier sent what appeared to be a working furnace, it would stop working after about a week. Throughout the entire process, the AOK team never gave up. They kept trying new solutions, stayed in constant communication with their supplier, and even worked with our oil company to troubleshoot the issue until they finally found the right solution. While going through the process was certainly frustrating at times, the customer service AOK provided truly stood out. They stayed in touch, kept us informed, and stood behind their work the entire time. Looking back, I really appreciate the persistence, professionalism, and commitment the AOK team showed to make sure the problem was fully resolved.

We can't say enough about the profesionalism and expert service of AOK HVAC. In the peak of the winter with many others having heating issues, they came to our rescue promptly. The problem took some time to resolve while parts were ordered so they brought us heaters to keep our house warm. They worked tirelessly until resolving the problem and were consistently friendly, understanding and ALWAYS professional. AOK had not installed the original HVAC system in our home but they took ownership and wouldn't stop until they found the underlying issue. From the owner to the front office staff to the field staff, everyone is consistently professional, courteous, understanding and has an exceptional work ethic to serve their customers. Don't hesitate to use this company for repairs, installs, or any of your HVAC needs!!!!

Shout out to Gabby and AOK, boiler went out following a bad snow storm and had no heat. All other companies in the area had 2 day wait lists but Gabby manage to swing by very shortly after I called. She was able to diagnose the problem quickly and ordered the part. Miraculously, the gas valve decided it wanted to work again overnight. Called Gabby back to let her know and even offered to still have the part replaced but she said to just monitor and she would still be on standby with part to replace so to save us money. Very honest and professional. Price was very reasonable for emergency call. Thanks again for coming to our rescue.

AOK. We were without heat for several days due to ordering parts but you supplied us with extra electrical heaters for our home Your service on our gas burner was amazing You diagnosed the problem and after fixing that problem you found another and happily after that issue you fixed the problem which another company messed up when they serviced it. Prior to this issue we had no problems with our furnace you installed over 10 years ago. You and your staff are professional courteous and honest when it came to the parts, fixing the unit and understanding the entire issue with our problem. I am forever grateful for you and your team and will recommend you to everyone who needs ANY type of service you offer. Thank you from the bottom of my of our hearts for a timely turn over on this matter. You are the best

Update 1/15/26: AOK came out today to assess the soot covered areas and obtain information to provide an estimate for the power vent. They were professional and polite. The basement area, that I requested to be cleaned, was cleaned very well. The siding outside was cleaned but needs more attention; to which they are going to contact another company for cleaning. We are happy again. Thank you. (Updated photos below) Have used AOK for the past few years (oil burner/boiler cleaning/service/PM) and have been very happy. This past service they sent a man (maybe new, was not here before) and about 10 days afterwards (cleaning/service/PM) my basement is full of soot, the outside of my house by the vent up the siding is black with thick soot. The night this occurred, around 11:15 pm, my son arrived, as I opened the door, it looked like my house was on fire; due to the thick black smoke coming out the vent. I shut the furnace down and called. Now this problem must have been getting worse for days since the service (this was over the holidays and we were very busy). I was initially told that I would be charged for them coming out, but, since the system was shut down and we have an alternate heat source, we agreed on a morning service call. Full disclosure, my driveway was a mess and iced. When they arrived they had to park on the road and carry their equipment up to the house: kudos to them. After several hours, the problem seems fixed and there was no charge. Here's my issues: 1. My basement and outside siding is a disaster. 2. I was told the owner would call me with a suggestion/price to install a power vent. So far I haven't heard from anyone. I'm stuck with cleaning, and if anyone has had to clean a basement full of soot, you'd realize it's a long process. If I actually get a call, I'd love to discuss this. The basement photos don't do it justice: the full basement is covered with fine soot. See attached